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Online Services

Havelock Grange Practice has moved to a new electronic patient record system, called SystmOne on 7th February 2017.

SystmOne is used by over 2,500 Practice across England.

This new system brings substantial benefits for both you and the Practice. 

You are now able to request the following once registered with SystmOne On-Line Services: -

  • On-line repeat prescriptions
  • On-line appointments

If you would like to register for this online service please complete the form below and return it to your Practice in person, along with a valid form of identification, for example photo ID or your passport.

Once you are registered the Practice will give you the information that will enable you to create a username and password.  

On-line Services Registration Form

Forms of Identification

Repeat PrescriptionsManage your Repeat Prescriptions
Patient SurveyTake our patient survey
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record

Welcome to Havelock Grange Practice


Havelock Grange Practice is the product of a merge between Havelock Practice, Victoria Road, Health Centre & Grange House Surgery, 22 Grange Road.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access and Facilities

There is disabled access and a disabled toilet at all sites. We also offer a loop service at both sites for the deaf and hard of hearing. Please ask at reception if you wish to use the facilities.

There is a baby changing facility at both sites.

(Site updated 28/12/2018)

Contact Details

Havelock Grange Practice

Contact Telephone

01429 272000
01429 287940

Brierton Medical Centre

Contact Telephone

01429 272000
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