Welcome to Havelock Grange Practice
Important information about the coronavirus (COVID-19)
Following Government guidelines, we recommend all our patients to wear a face covering when entering the Practice. This does not need to be a medical grade mask.
We continue to follow Government guidelines and you may see some changes when you arrive in Practice. These systems have been put in place to protect our patients and our staff. Your co-operation is very much appreciated.
The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.
Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
Information remains subject to regular change and updates. More information can be found on the NHS website here<https://www.nhs.uk/conditions/coronavirus-covid-19>.
Havelock Grange Practice is the product of a merge between Havelock Practice, Victoria Road, Health Centre & Grange House Surgery, 22 Grange Road.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Access and Facilities
There is disabled access and a disabled toilet at all sites. We also offer a loop service at both sites for the deaf and hard of hearing. Please ask at reception if you wish to use the facilities.
There is a baby changing facility at both sites.
(Site updated 13/09/2020)